Travelers flying Southwest Airlines over the weekend faced hundreds of canceled flights as well as frustrating delays, with the airline scrapping about a quarter of all its flights on Saturday and Sunday.
The airline canceled just over 800 flights on Saturday, or 24 percent of all its scheduled flights, according to FlightAware, a tracking service. By noon on Sunday, Southwest had already canceled over a thousand flights, or 28 percent of its schedule, with hundreds more delayed.
“We experienced weather challenges in our Florida airports at the beginning of the weekend, challenges that were compounded by unexpected air traffic control issues in the same region, triggering delays and prompting significant cancellations,” the airline said in a statement on Sunday. “We’ve continued diligent work throughout the weekend to reset our operation with a focus on getting aircraft and crews repositioned to take care of our customers.”
Southwest added that recovering from the disruption was more difficult than usual because it is operating fewer flights than before the pandemic, complicating efforts to reschedule passengers.